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ACR Stoves: Where Warmth Meets Timeless British Craftsmanship

Who Are ACR Heat Products?

ACR Heat Products is a leading British company with more than 35 years of experience in designing and manufacturing premium stoves and heating solutions. Founded on a passion for quality and innovation, ACR has grown to be a trusted name in the heating industry, recognised for its commitment to excellence and sustainability.

What sets ACR apart is their ability to blend traditional craftsmanship with cutting-edge technology, resulting in stoves that are not only visually stunning but also highly efficient and eco-friendly. Their collection includes wood-burning, multi-fuel, electric, and gas stoves, each meticulously engineered to offer superior warmth and charm.

ACR’s dedication to sustainability is evident in their EcoDesign Ready range, which meets strict environmental standards for clean and efficient burning. Many models are also DEFRA-approved, allowing homeowners in urban areas to enjoy the cosy comfort of a real fire without breaking local emissions regulations.

Whether you’re drawn to the modern elegance of their contemporary designs or the timeless appeal of their classic models, choosing ACR means investing in a stove that promises durability, style, and exceptional performance. Every product reflects ACR’s ethos: to create heating solutions that don’t just heat your space but enhance it, making every room feel like the heart of your home.

Got Questions About ACR Stoves? We Have Answers (and Maybe a Few Surprises)!

Where are ACR Stoves Manufactured?

ACR Stoves are proudly designed and crafted in Birmingham, UK. Born in the 1980s, ACR Heat Products first dabbled in importing stoves before deciding to go all-in and create their own in 2009. Fast forward, and they've built an impressive lineup of over 45 models—wood-burning, multifuel, electric, and gas stoves. Expect high-quality craftsmanship, modern design, and eco-friendly features—all with a touch of Birmingham's manufacturing heritage.

What is DEFRA Exempt and why does this matter for ACR Stoves?

ACR Heat Products offers a variety of DEFRA exempt stoves, allowing for wood burning in smoke-controlled areas. Being DEFRA exempt means these stoves have been tested to meet strict emission standards, ensuring they produce minimal smoke and comply with regulations. Their DEFRA-compliant models include popular options like the Neo series (1F, 1C, 3C, 3P), as well as the Ashdale, Oakdale, Larchdale, and Earlswood III. These stoves are suitable for both urban and rural settings, providing environmentally conscious heating solutions.

Can ACR Electric Fires Run Flame Only?

Yes, ACR electric fires can run the flame effect solo, no heat required. Think cosy vibes without breaking a sweat. Whether it’s the ACR PR-600e or the NEO3F Electric stove, you’ll get realistic, flickering flames that say “winter wonderland” while your thermostat says “summer chill.” Perfect for year-round ambiance without the roast.

Can ACR Stoves be used for Multi-Fuel?

Yes, many ACR stoves are designed for multi-fuel use, allowing you to burn both wood and approved solid fuels. This versatility gives users the flexibility to choose the most convenient or efficient fuel type for their needs, ensuring reliable and effective heating throughout the year.

What is the warranty period for ACR stoves?

ACR Heat Products offers a 10-year warranty on wood and multifuel stoves, a 5-year warranty for Woodpecker stoves, a 3-year warranty for gas stoves, and a 2-year warranty for electric stoves when purchased through an approved retailer. Buying from a non-approved dealer reduces the warranty to 12 months. The warranty covers stove body castings but excludes consumables like glass, grates, and door seals.

Do I need a chimney to install an ACR stove?

Nope, you don’t need a traditional chimney for an ACR stove, but those gases still need a way out. That’s where a twin-wall flue system comes in—a modern venting solution that safely directs exhaust outside, whether it runs through your walls or along the exterior. Just be sure to have it installed by professionals to keep everything safe and regulation-friendly.

What are the Benefits of a Stove By ACR?

  • British Excellence- Designed right here in the UK, Manufactured In Europe - Bringing Some of the best global standards, building the quality you'd expect.
  • Multi-Fuel Capabilities: Many ACR stoves are designed to burn both wood and approved solid fuels, offering you the flexibility to choose your preferred heating source. This versatility ensures efficient and adaptable warmth tailored to your needs.
  • DEFRA Exempt Models: Smoke control areas? No problem. ACR stoves are DEFRA-approved, meaning you get to enjoy that warm, crackling fire without breaking any rules. Eco-friendly and regulation-ready—it's a win-win for you and the planet.
  • Warranty Assurance - ACR stoves offer tailored warranties—up to 10 years for wood and multifuel models, 5 years for Woodpecker stoves, 3 years for gas, and 2 years for electric. This ensures reliable support and long-term peace of mind.
  • Durable Materials and Construction: Built tough with high-quality cast iron and steel, ACR stoves are the strong, silent type. They’re here for the long haul, delivering reliable heat without breaking a sweat (or a seam).
  • Airwash System: No more playing hide-and-seek with your fire. ACR stoves come with an airwash system that keeps the glass sparkling clear, so your view of the flames stays as pristine as your love for cosy nights in.
ACR Neo 3P Sat in Contemporary modern Living Space
ACR T400 Tenbury Multifuel Fire Insert
ACR Astwood Electric Stove
  • ACR NEO 1C Handle Closeup
    ACR NEO 1C Straight On Close Up
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    £1,780.00
    £1,445.00
    ACR ACR Neo 1C Eco 5Kw Wood-Burning Stove with cupboard base

    Airwash System Does anyone like Cleaning? Airwash System - Keeps class cleaner, Longer 5Kw of Heat Not a fan of Winter? 5Kw of heat shoul...

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    £1,780.00
    £1,445.00
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  • ACR Neo 3P Front View Modern Living Space
    ACR Neo 3P Side View Modern Living Space
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    £2,299.00
    £1,849.00
    ACR ACR Neo 3P Eco 5Kw Wood-Burning Pedestal Stove

    Airwash System Does anyone like Cleaning? Airwash System - Keeps class cleaner, Longer 5Kw...

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    £2,299.00
    £1,849.00
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  • Save £106.00
    £775.00
    £669.00
    ACR Astwood HD 2Kw Electric Stove By ACR

    Remote Control Adjust the light, heat or set the 7-day Thermostatic Timer Thermostat Set...

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    £775.00
    £669.00
    Save £106.00
  • ACR Seren 150 In Deep Winter
    ACR Seren 130
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    ACR ACR Seren 130/150 LCD Built In Electric Fire

    ACR Seren Media Wall Fire — Designed to Impress, Built to Belong Imagine sitting back as the soft crackle of a lifelike flame da...

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    from £1,615.00
    Sale
  • ACR Seren 70 Close Up View
    ACR_Seren70 Lounge Setting
    Save £260.00
    £1,699.00
    £1,439.00
    ACR ACR Seren 70 LCD Built In Electric Fire

    ACR Seren 70 — The Most Convincing Electric Fire You’ve Ever Seen Imagine settling in for the evening, lights dimmed, the soft crackle of a rea...

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    £1,699.00
    £1,439.00
    Save £260.00
  • Save £545.00
    £1,980.00
    £1,435.00
    ACR ACR Neo 1P Eco 5Kw Wood-Burning Pedestal Stove

    Airwash System Does anyone like Cleaning? Airwash System - Keeps class cleaner, Longer 5Kw of Heat Not a fan of Winter? 5Kw of heat shoul...

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    £1,980.00
    £1,435.00
    Save £545.00
  • ACR Electric Stove Magnetic Decorative Flue
    £94.99
    ACR ACR Magnetic Decorative Flue

    The Decorative Flue by ACR is designed to work with the following ACR Electric Stoves: ACR Malvern E ACR Astwood E ACR Trinity E NEO 3F E Neo 3C E...

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    £94.99

Let customers speak for us

from 111 reviews
Stunning!

I absolutely love my new fire, it’s beyond my expectations. It’s incredible quality, the flames are realistic and I’m impressed with the various settings. The heat output is fantastic, I find I have to turn the heat off after 20 minutes as it heats up the room so quickly. It’s made a huge difference to my space and makes the room so homely!

Kim
Flametek Milan Electric Stove Fire 2kW By OER
Very happy with our Cosmo50

We had a great experience with Flame Craft, very helpful and response to questions. Would highly recommend.

Lucy P
EcoSmart Cosmo 50 Bioethanol Fire Pit Table
Excellent communication

Dan at Flame Crafters dealt with my questions prior to purchase extremely well. The stove arrived promptly with robust packaging. We havent un packaged the stove as yet as it won’t be fitted until February.

Jackie Moore
ACR Rowandale Stove | Stylish, Efficient, DEFRA Approved Multi-Fuel Heater
Marble fire

Once put together (very heavy) looks really good got a tiny chip in marble they have sent us a repair kit.overall very happy

Jeanette Pearce
Aspen 69 Inch By Acantha White Marble & Slate Fireplace Suite with Downlights
Flametek Milo electric stove

Love this stove very realistic flame delivery was very quick 2 days I should have took more notice on the size of the decretive flu but made it fit very pleased with flame crafter and would definitely use them again the guy who i delta with was very helpful

Arnold Storey
Flametek Milo Electric Stove Fire 1.9kW By OER
Acanthus fireplace review

overall experience was good although I think instruction booklet could have been a little more clearer as regards fitting side panels.
It was a straightforward assembly which took no more than approx 40 minutes and on completion looks stunning in my front room. I am very pleased with the customer care I received not only with flamecrafters personnel but also the delivery men who were very helpful and punctual.
Overall it was a pleasant experience dealing with flame rafters who I would not hesitate to recommend

Ronald Osborne
Acantha Arona Marble Electric Fireplace Suite 54 Inch
Perfect

It fits our room perfectly, is good quality and looks stunning when lit, the flames look authentic

Carolyn Payne
Flametek Milo Electric Stove Fire 1.9kW By OER
Flametek Alto T - Electric Stove Fire

Nice piece of kit for an easy install and creating something different. We are using it for our garden office which will work very well and provide a bit of personality to the space. Obviously more expensive than a basic electric heater that will do the same job for much less money, but ii looks very nice, a cool design element for a high end finish. Flame Crafters very helpful in the process.

Jonathan Byars
Flametek Alto T - Electric Stove Fire 1.9Kw
Life-Like flame features!

This was my very first purchase from Flame Crafters and have to say Thank You to all who dealt so professionally with my order(A special Thank You to Daniel for going above and beyond) Very pleased with the Milo stove.Quality and aesthetics add a focal point to my room now.

RICHARD DUNSMORE
Flametek Milo Electric Stove Fire 1.9kW By OER

Fire Crafters could not have been more helpful from start to finish with my purchase of the fire place, very nice finish and quality we are very happy with the overall effect . Friends and family impressed

Umberto Piazza
Aspen 69 Inch By Acantha White Marble & Slate Fireplace Suite with Downlights
Flame Alto T - Christmas Delivery

Ordered our electric stove a few days before Christmas and it was delivered before Christmas Eve! Fantastic service given the time of year. Love the stove - very realistic and quick to heat a 4m square room.

John Titterington
Flametek Alto T - Electric Stove Fire 1.9Kw
Flametek Alto T - Electric Stove Fire 1.9kW

Great purchase!!
Dan was brilliant answering all my questions with almost immediate response !
Would definitely recommend this company .
Thank you Flame Crafters

Mark Long
Flametek Alto T - Electric Stove Fire 1.9Kw

Just received our fireplace, waiting for installation, but very pleased with the quality and the service from Flame Crafters.. Delivery was 4=6 weeks but received within a month of ordering fantastic. Will post again after installation. Highly recommend this Company.

Denise Brown
Acantha Minnesota Marble Electric Fireplace Suite 50 Inch
Fantastic quality

Surprised by the heat this outputs. Impressed. Really finishes the refurb on our existing fireplace in the bedrooom (Chimney blocked up so this was only option).

Matt P
EcoSmart VB2 Ethanol Burner
Charmingly Beautiful

Was looking for the Milo, Enquired back in December. Was emailed in February about the Milan, and we love it! Using in our outdoor office so still plenty of time to use! Happy customer here :-)

Jenny Shawford
Flametek Milan Electric Stove Fire 2kW By OER